Language Access and Cultural Competence

Mission:  Increase Talbot County agencies’ cultural competence and capacity for bi-lingual communication with the Hispanic community.

Vision:  The non-English speaking Hispanic community of Talbot County will have access to trusted, professional interpreters and culturally competent services across all agencies of Talbot County.

Inspired by the values of excellent public service, cultural inclusiveness, and an appreciation for diversity, Talbot County is leading the implementation of a Language and Cultural Competence program.  This initiative recognizes the unique challenges that non-English speakers experience to access resources, as well as our local agencies’ opportunity to ensure the provision of high quality services to all residents, including those who face language and cultural barriers.

The inception of this project dates back to 2016,  when a group of leading agencies came together as a committee with the mission of increasing our county agencies’ cultural competence and capacity for bilingual communication with the Hispanic community.  Other organizations that provide bilingual services in the community are also contributing to our work.

Our work focuses on two general areas: Language Access, building local capacity for professional interpretation, and Cultural Competence, promoting effective service delivery for individuals from different cultures.

Free cultural competence presentations are available for Talbot County businesses and organizations. Please contact Dr. Lorelly Solano at lorelly@chesmrc.org to coordinate a presentation for your staff!

Professional interpreter trainings are also available through Chesapeake College.  Check information about the next course.